Experienced staff makes shopping for hardware easy. Newly renovated and fully stocked
Oh HELL no. Yea, avoid this place like the plague. The word INCOMPETENCE doesn't even adequately describe them. Went here to order composite decking for my deck replacement and it was a comedy of errors from the start, only it's not funny. 1. We were given the wrong price on the materials when we were first researching. Apparently, employees aren't taught the difference between cost and retail prices when quoting to customers. 2. We ordered the decking and was told it would be delivered in 3 days, on the morning of the day it was supposed to arrive, we get a call stating they can't find our order. Hours later we get another call telling us they found it, and the decking will be delivered that day. 3. 4:30 that day, I call to find out when to expect delivery and we're told our materials are on a truck that went to Wrentham and is stuck in traffic, they'll be here tomorrow. 4. The next day, they finally deliver the decking and guess what. THEY DELIVER THE WRONG MATERIALS!!!! They dropped of SOMEONE ELSE'S ORDER!!! similar color, but NOT what we ordered and the wrong amount. Unfortunately, as I wasn't home, and my contractor hadn't seen what we had ordered, it was installed, and now how to be ripped up and replaced. After 2 days of hemming and hawing, mostly by some schmuck there named "Casey" the owner finally agreed to resolve the situation, however, while they replaced the decking, he didn't think to send new screws. Um, you can't reuse decking screws! Now we have to wait an ADDITIONAL 5 days for them to get the screws because apparently they don't stock them. Why a lumber yard wouldn't stock commonly used decking screws is beyond me. Yea, just complete incompetence. I would STRONGLY recommend you look elsewhere, unless you like headaches
Reading lumber is great the people & the products they sell are all the best!!
Great to support your local business who's been there for many years and really cares.
9.00 dollars to fill a 20 lb propane tank
Reading Lumber is a US Hardware Store based in North Reading, Massachusetts. Reading Lumber is located at 110 Main St, North Reading, MA 01864, USA.
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